Comments

Comments and Reviews of our care home

Here are some recent comments made by relatives, residents and staff about Eastbury House

VISITING DOCTOR – NOVEMBER 2019
Eastbury House manages I think a rather unique kind of care, making residents feel as close to possible they are
at home. The nature of the building imposes limitations, but these are managed well.

VISITING DOCTOR – NOVEMBER 2019
Eastbury House and their staff always provide excellent and appropriate care for their patients. Communication
with medical and nursing staff is efficient and appropriate and they excel in dealing with the individual needs of
their clients, enabling them to remain at Eastbury House for end of life care when appropriate.

HEALTH PROFESSIONAL – NOVEMBER 2019
-Very professional but homely establishment. As a visiting professional I am always well received and supported
in my role.

VISITING DOCTOR – NOVEMBER 2019
-Very flexible, caring and thoroughly person-centred care. Always a high standard of care. Thank you!

A RELATIVE OCTOBER 2019
“Thank you all so much for all the wonderful care you gave mum. We appreciated so much, all your kindness and
thoughtfulness. You are such wonderful people. We will miss you all.”

A RESIDENT MAY 2019
“Thank you so much for making my visit to you such a pleasant time. I felt so well again! Thank you everyone!”

A RELATIVE MARCH 2019
“Thank you to you and all the staff for the outstanding care you gave to mum over the last month – and especially
over the last week or so of her life. I know that what you and your staff provided for mum was at the very top
end of the scale. Everyone was so kind and attentive.”

J ROLLASON (RELATIVE) FEBRUARY 2019
“My mum was at Eastbury House residential Home from September 2018 until her passing away this weekend.
The care of my mum has been outstanding from the day she became a resident to her very peaceful passing away
at the home. Every member of staff I and my family met during mum’s time there were kind, compassionate and
caring and really made my mum’s last 6 months a very happy, safe and secure time. Thank you so much to the
fantastic team.”

A RELATIVE JANUARY 2019
“I am writing to thank you for all your care and kindness to my cousin over the past 5 years. It is good to know
that she was happy and settled at Eastbury House and that she had a peaceful end to her life under your kind
care.”

A RELATIVE JANUARY 2019
“With all my heart I want to thank the staff for all you have done for my aunt. I can honestly say she has been
very happy with you which has been such a comfort to me being so far away. Our heartfelt thanks on behalf of all
the family. You have always made us feel most welcome.”

A RESIDENT SEPTEMBER 2018
“The birthday presents are a delight. Thank you so much for the pretty cyclamen and delicious biscuits, both
beautifully wrapped. The staff made a delicious cream tea and a cake – they were all so kind and I felt spoilt.
With grateful thanks.”

A LOCAL SCHOOL DECEMBER 2018
“Thank you for the wonderful volunteering experience that you give our D of E and medical students – they
always enjoy their one hour per week at The Eastbury.”